FAQ

Questions and Answers

  • What services does your web agency offer?

    Our agency offers comprehensive services for your online presence:

    • Web design and development: Specialized in WordPress for modern and user-friendly websites.
    • SEO: To ensure your website is well-placed in search engines.
    • Social Media Management: To strengthen your social media presence and customer engagement.
    • Graphic design: For consistent and appealing branding.

    In addition, we collaborate with top-notch partners to offer you additional services, including newsletter creation, copywriting, video editing and production, as well as photo shoots.

  • What are the advantages of working with your web agency compared to others?

    Our web agency stands out for strong customer collaboration to ensure that we can meet our customers’ individual needs optimally. Thanks to our lean structure, we offer short communication channels, fast turnaround times, and on average lower costs compared to larger agencies.

  • How does the website development process work with your agency?

    Our website development process includes consultation, planning, design, development, testing, and deployment of the website, working closely with our clients to meet their requirements.

  • Does your company offer customized web design?

    Yes, we offer customized web design tailored to the specific needs and goals of our clients.

  • What are the average costs for developing a website with your agency?

    The costs for developing a website can vary depending on the scope of the project. Contact us for a custom cost estimate.

  • Does your company offer SEO optimization services for websites?

    Yes, we offer SEO optimization services to ensure that your website is well-placed in search engines and receives more organic traffic.

  • What should we do if we want to update or change our website in the future?

    You can contact us at any time to make changes or updates to your website. We are here to assist you in implementing your requirements.

  • Do you have experience in the e-commerce field?

    Yes, we have experience in the e-commerce field and can help you with the development and optimization of your online store.

  • How do you handle security and data protection for your clients’ websites?

    When it comes to security, we implement the best techniques and tools in our clients’ websites. Regarding data protection, we are flexible and adapt to the individual needs of our clients. Clients can provide their own texts and tools for implementation on the website. If the client does not have the necessary tools, Brandzocial offers a service for automatic generation of cookie management and imprint and data protection declaration in cooperation with easyRechtssicher.

  • Does your company offer support and technical support after completing the project?

    Yes, we offer long-term support and technical support for all our clients to ensure that their websites function smoothly and are updated.

  • What experience and skills do the members of your team have?

    Our team consists of experienced experts with diverse skills, including web design, user experience (UX), web development, graphic design, newsletter marketing, search engine optimization (SEO), social media management, copywriting, video editing, photo editing, and more.

  • Does your company offer social media management services for businesses?

    Yes, we offer social media management services to help you strengthen your presence on social media and promote your brand.

  • What are the typical delivery times for web development projects?

    The delivery times for web development projects vary depending on the scope and complexity of the project. Contact us for more information on delivery times.

  • What is the communication and collaboration process like during project development?

    We place great emphasis on open communication and close collaboration with our clients throughout the entire project development process to ensure that all requirements are met.

  • Do you have experience in creating multilingual or locally adapted websites?

    Yes, we have experience in creating multilingual websites and can assist you in locally adapting your website to better reach your target audience.

  • What are your payment policies and accepted payment terms?

    Our payment policies and accepted payment terms vary depending on the type of project. Contact us for more information on payment terms.

  • Does your company offer strategic consulting to improve client’s online presence?

    Yes, we offer strategic consulting services to help you improve your online presence and achieve your digital goals.

  • How is customer feedback managed during the development process?

    We take customer feedback seriously and consider it throughout the entire development process to ensure that the final website meets our customers’ expectations.

  • Does your company offer web hosting services for websites developed by your agency?

    No, our company does not offer web hosting services. However, we are happy to assist our clients in selecting the best hosting provider for their online project and offer advice and recommendations based on their individual requirements.

  • What are your policies regarding confidentiality and data protection of customer data?

    We place great emphasis on confidentiality and data protection and adhere to all applicable data protection regulations to ensure the security of your data.